Pricing & Commission (For Clinics)

This article explains how pricing, commission, and payouts work for clinics listed on EveryClinic. Commission Model EveryClinic operates a simple, flat commission model: How Payment Flows EveryClinic uses Stripe Connect (Express accounts) to handle all payments: Example, on a £100 completed booking: Amount Patient pays £100.00 EveryClinic commission (10%) £10.00 Your clinic receives at month-end […]

Booking Help

This guide walks through how to make, manage, and troubleshoot a booking on EveryClinic. If you’re stuck on something not covered here, you can raise a support ticket at the bottom of this page. Making a Booking Common Booking Issues “This slot is no longer available” appears right when I try to pay. This means […]

Payments

This article explains how payment, refunds, and cancellations work when you book through EveryClinic. How Payment Works Cancellation Policy — What It Means for Your Refund Every clinic sets its own cancellation policy, which is shown to you and must be acknowledged before you complete a booking. Policies typically work on a tiered basis: Timing […]

Patient Safety on EveryClinic

Your safety and confidence in the clinics you book through EveryClinic matters to us. Here’s how we work to make sure every clinic on the marketplace meets our standards, and what protections are in place for you as a patient. How Clinics Are Vetted Every clinic must pass a verification review before it can appear […]

Frequently Asked Questions (Patients)

About EveryClinic What is EveryClinic? EveryClinic is a UK-based marketplace that connects patients with private healthcare clinics. You can search for a service, compare clinics, and book and pay for your appointment directly through the platform. Do I need an account to book? Yes. You’ll need to register and log in through the Patient Portal […]